Tips for Managing Your Time on the Phone | Time Management Articles

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Tips for Managing Your Time on the Phone

Here are a number of very good practices that will improve your time management of telephone calls:

Plan your call in writing before dialing
Get to the point quickly
Listen carefully
Focus your concentration on the job at hand; do not be tempted to play with the keyboard, etc.
Set a time limit for the call before you dial
Always stand up to use the telephone
Print this page and put it under your phone as a checklist reminder

Implement these practices and you will be able to take complete control of the call.

By: Bill Brooks
(c)The Brooks Group 2004
www.brooksgroup.com

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